AVALANCHE! PRODUCTS – STORE POLICIES
SECURITY POLICY:Your payment and personal information are safe with Avalanche. We use Paypal to assure your transactions are safe and compliant with the latest Credit Card Industry security requirements.
WARRANTY, & GUARANTEE:
Avalanche Manufacturing warrants this equipment to be free from defects in material and workmanship under normal use and service. This warranty is extended to the original purchaser for a period of 6 months from the date of purchase and is applicable only when the equipment is assembled and operated in accordance with factory recommendations. The warranty does not extend to damage or wear caused by misuse, abrasion, corrosion, negligence, accident, faulty assembly or tampering in a manner to impair its normal operation. Because the plastic slide is subjected to abrasion and wear in normal use, it is intended to be a disposable replacement part, and no warranty is given with respect to it.
RETURN POLICY:All returns must be made within 30 days from the date of purchase. There is a 15% restocking fee that will be applied to ALL orders unless covered by our warranty listed above.
No freight charges will be refunded
RETURN PROCEDURE:Requests for a return must be authorized through our company prior to returning merchandise.
Please call our toll free number (855) 776-3594) for a return authorization number.